Q. Does Voyajoy provide hospitality management services, including key exchange, home showings, housekeeping, and maintenance?
A. The short answer is usually no. We focus on our core expertise, which is marketing properties and booking reservations. (We may make an exception in the San Francisco Bay Area, where we have a physical presence.)
However, if you have a welcome letter with arrival instructions that do not change, we can automate the email distribution of that welcome letter to your guests at no additional charge.
Also, if you already have a housekeeper, for an additional 1% fee we can set up automated text and email notifications of cleanings due. Your housekeeper will be asked to download a smartphone app.
For the rest, including managing guest stay issues and home maintenance and repairs, we leave that in your capable hands!